Privacy Policy

Effective Date: January 8, 2025

At FRANUNIE, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or make a purchase from us. By accessing or using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect two types of information:

  • Personal Information: This includes details like your name, email address, phone number, billing and shipping address, and payment information that you provide when making a purchase or contacting customer support.

  • Non-Personal Information: This may include data such as your browser type, device, IP address, and usage patterns on our website. This information helps us analyze trends and improve user experience.

2. How We Use Your Information

We use your personal information to:

  • Process your orders and fulfill purchases
  • Provide customer support
  • Send promotional communications, if you opt-in
  • Improve our website and services based on your preferences
  • Detect and prevent fraud and security issues

We also use non-personal information to monitor and analyze website performance, improving the overall shopping experience.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share it with trusted service providers who assist with order fulfillment, payment processing, or other necessary functions. These third-party service providers are required to handle your information securely and in accordance with applicable privacy laws.

We may also disclose your information if required by law or in response to a valid legal request, such as a court order or subpoena.

4. Data Security

We implement reasonable and industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes using encryption technologies for payment processing.

However, while we strive to protect your data, no method of data transmission over the internet is entirely secure, and we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the right to:

  • Access, correct, or delete the personal information we hold about you
  • Opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link in the emails we send
  • Request that we do not sell or share your personal information by contacting us at info@franunie.com

If you have any concerns or would like to exercise your rights, please contact us at the email address below.

6. Cookies

Our website uses cookies to enhance your experience. Cookies are small files placed on your device that help us remember your preferences, track your cart, and improve website functionality. You can manage cookie preferences in your browser settings.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be updated at the top of the page.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

FRANUNIE
Email: info@franunie.com
Phone: 310-822-5190
Website: https://franunie.com